Democracy Is...

As the economy careens further into recession, more nonprofits are starting to experiment with citizen-made "cause videos" to invite mass collaboration from supporters and rally new ones to the cause. What's key is the community-building and buzz that comes from this kind of crowdsourcing. (Click here to see Part 2—posted today—of the 4-part series on social media that I've been directing and producing with colleagues Cristina Maldonado and Richard Balestrino for Contribute Online and msnbc.com. Click here for Part 1.)

Cause videos are one of the least expensive ways to create emotionally resonant engagement with supporters, new media experts agree—and it's no wonder. It's one thing to talk about a problem; it's another for people to be able to share what they see. "A lot of the power of the Web isn't in the technology," says NYU new media professor Clay Shirky, author of Here Comes Everybody. "It's in the ability that the Web is unleashing for people to come together, to share things together, to collaborate, to take collective action."

One of the most ambitious, recent examples of this comes from TakingITGlobal, a Toronto-based international youth nonprofit co-founded by Michael Furdyk. Last month, he helped to launch Democracy Video Challenge (DVC), a video-engagement initiative, through his nonprofit's new video-sharing network. (That network, called Youth Media Exchange, invites visitors to "make a video in three minutes or less and join the conversation with youth around the world.")

DVC is inviting people from around the world to make a 3-minute video that completes the phrase, "Democracy is..." Submissions are due January 31. For more on the project—itself a collaboration with 10 other nonprofit and educational groups, including the U.S. Department of State—go here. Says Natalie Rodic, TakingITGlobal's video project coordinator: "What's important for us is the discussion that takes place around the videos."

And speaking of engagement, Furdyk's ymex.org is one of 7,065 sites (as of today) with a collective audience of some 9.7 million readers taking part in Blog Action Day next week, on October 15, for bloggers who wish to talk about relevant issues in the world. This year's topic is poverty. For more information about this annual, nonprofit event, check out this video below:


Blog Action Day 2008 Poverty from Blog Action Day on Vimeo.

(Illustration: "Paint Hands" by David Franklin)

Mobile Volunteers

NYU new media professor and Here Comes Everybody author Clay Shirky likes to tell the story about a recent day when two of his friends were sitting with their four-year-old daughter, watching a DVD. "In the middle of the movie, apropos nothing," Shirky says, the girl jumps up off the couch and runs behind the screen. Her dad thought she was going to see if Dora (the explorer, from the kid’s cartoon show) was hiding there. But no, the girl was rooting around in the cables. "What are you doing?" her father asked. Sticking her head out from behind the screen, the girl says, “Looking for the mouse.”

For Shirky, it's a tale of the times. “Four-year-olds know a screen that ships without a mouse ships broken,” he says. “Four-year-olds know that media that is targeted at you—but that doesn’t include you—may not be worth sitting still for.”

No question: all social media innovators today are “looking for the mouse”—working to find new ways to let those who use, hear, read, and watch media to participate more fully. The most innovative enlist the use of mobile phones for a cause: the nonprofit National Democratic Institute uses text messaging to spot vote fraud in elections around the globe; Witness.org asks its supporters to photograph human rights abuses with their cellphones; the Zumbido project in Mexico created a mobile social network for people living with HIV/AIDS.

But nobody has cracked the challenge of "on demand" volunteering—until now. Social media entrepreneur and activist Ben Rigby, author of Mobilizing Generation 2.0, thinks he's "found the mouse" for it with Volunteer NOW, his on-the-spot, GPS-aided mobile application that directs people who suddenly find themselves with some free time on their hands to a list of short-term volunteering opportunities near to their present location—be it an airport, an office building, a local Starbucks, or a city park. Rigby's goal: to transform volunteering into an "impulse activity" that, for the cause-wired not otherwise looking to tune out or cat-nap, could be done on the fly. (Got 20 minutes? Review a contract for a nonprofit. Translate a document for a non-English speaker. Or, text for the nearest beach or park clean-up drive and spend your lunch hour in the sun.)

"Projects like SETI@Home showed that massive computational problems can be solved when a distributed group of people donate their computers' spare CPUs to crunch data," Rigby says. "(Volunteer NOW! ) explores the possibility that this same theory can be applied to spare human 'CPUs.' We believe it will reveal a massive, untapped capacity to do good."

Rigby is not the only social media innovator intrigued by the idea of spare-time, mobile volunteering. Leaders of Do Something, a New York-based nonprofit, started using mobile phones in March to recruit volunteers. The Beta version of its Do Something NOW! mobile program, funded in part by the Sprint Foundation, invites young people to sign up for volunteering through a form on its Web site; Do Something then sends them one or two text alerts each month with volunteer opportunities that fit their locations and preferences. So far, more than 1,000 people have signed up for the text alerts: Do Something hopes to have 10,000 signed up by year's end. Opt-out rates, says Chief Marketing Officer Aria Finger, are running less than 5%.

Look for more examples of mobile volunteering in the months ahead. Katrin Verclas, founder of MobileActive.org, will be showcasing some at her global summit on cause-mobile technology in Johannesburg, South Africa, October 13-15. Google's recent entry into the mobile phone market will add fuel to the mobile advocacy movement in coming months.

For more on how cellphones and other social media are dramatically changing society's notions of free time, check out the Blip.tv video of Clay Shirky's wildly popular talk at the Web 2.0 conference in San Francisco this past spring. It's about 10 minutes long but well worth the cognitive surplus—Shirky's term for free time—that you carve out to watch it.

(Illustration by Richard Borge c/o theispot.com)

Vlogspotting

Video blogging—vlogging–seems more cause-minded than ever.

New-and-improved digital video-sharing sites with names like Vimeo, blip.tv, Flickr video, Seesmic, and Viddler are making it easier for citizen activists to share their concerns about the world around them. One new storytelling form emerging on these sites is the short, "cause vlog" —brief, home-made mini-documentaries meant to create community around issues close to home.

Here are a couple of recent examples:

* Bike-Lane Emergency from Nicholas Whitaker on Vimeo. Whitaker attaches his camera to his handlebars and takes us for a dangerous, humorous spin through the streets of New York City.




* River Reactions from Kevin Co on Vimeo. Co uses a combination of news and original footage to raise safety concerns over the proposed construction of a nuclear reactor in his Yukon River village in Alaska.




Want to distribute your cause vlog globally? That's easier now, too: Dot.sub is a Web service that lets cause activists publish their docs with subtitles in other languages—and makes it possible for others to add subtitles of their own, in other languages. Viewers, meanwhile, can choose their preferred language for watching.

Founder Michael Smolens wanted to substantially remove language and cost as a barrier to cross-cultural communication using video. "I remember thinking after I saw Fahrenheit 9/11 in 2004 that if one documentary film in English could have an impact on a very close U.S. Presidential election, imagine if all independent and documentary films, TV programming, and video from all cultures could be made available in all languages," Smollen says.

Look for wider use of vlogging by nonprofits in coming months. Here's how one, the global citizen news community, Rising Voices, is using dotSUB to distribute an informational video about its work in more than a dozen languages. Click here to see its vlog.

The New Watchdogs

I’m sitting in a movie theater just outside Washington that is jammed with cause advocates, filmmakers, philanthropists, and nonprofit leaders. It’s the second day of SilverDOCS, one of the nation's top documentary film conferences, and attendees are buzzing about the transformative power of digital storytelling to engage audiences and create social change locally and globally. This is an edgy, influential crowd: 108 long and short documentaries from 64 countries are being screened here this week; most were made to expose global social ills.

I’m thinking about Tom Bettag—a lot. In May 2001, some four months before 9/11—a day the world got smaller—Bettag, then the executive producer of ABC's Nightline, invited me to attend a conference at Columbia University. Ironically, he and other top journalists were meeting to explore how new digital video technologies—then just emerging—could be used to fight moves by network cost-cutters to slash foreign news budgets and close overseas news bureaus.

Bettag did not hide his frustration. "They (TV executives) say Americans don’t care much about foreign news but that’s a canard put out by the accountants," he told those gathered at Columbia. Presciently, Bettag knew the digital video revolution would make foreign news-gathering far less costly and give more power to those in the field. Why not move immediately, then, to proliferate the technology and give Americans a more authentic, urgent knowledge of the world?

Fast-forward seven years. Much has changed—and hasn't. Digital video documentaries—"cause news docs"—are the hot new medium of the moment. News budgets are still under assault.

Bettag's 2001 activism came to mind this morning, when Michael Markarian, the executive vice president of The Humane Society of the United States and author of a blog called Animals and Politics, spoke on a SilverDOCS panel about the erosion of traditional news gathering, this time by newspapers. “Big cuts in news journalism staff, in funding for investigative journalism and the rapid decline of newspapers is affecting advocacy and is having an impact on documentary filmmakers, as well,” Markarian said.

Markarian knows this well. One of today's "cause-news docs" producers, Markarian in January famously drummed up more than a half-million hits to the Humane Society's fundraising Web site after posting a digital video investigation by his staff that reported the abuse of downed cattle at a California slaughterhouse. In the video, Humane Society executives said the poking, prodding, and forklifting of sick and downed cows there endangered food safety in school lunchrooms across America. CNN and The Associated Press picked up the humane society's story, pretty much unquestioned, and it led to the recall of 145 million pounds of ground beef, the temporary removal of beef from many school lunch menus, and eight congressional hearings exploring the possibility of a link between animal cruelty and food safety. The story also helped the Humane Society raise millions of dollars in new and expanded donations.

“Obviously,” Markarian said, “the news media is changing but the issues remain—so it’s falling more and more to advocacy groups to investigate and uncover what’s happening and play the role of the watchdog in society, which the media are playing less and less.”

Maybe so. Hooray for a concerned, enlivened citizenry. But is this new "cause-news docs" movement entirely a good thing? When does advocacy become propaganda?

Seven years ago, Bettag and other journalists worried about whether the American public was getting enough information. Now—with nonprofits and philanthropists increasingly using digital video technologies to create their own news stories on social issues near and dear to their hearts—there’s a question of whether the public is getting enough of the right information.

Markarian's story, for example, did not include interviews with outside experts, independent food safety officials, meatpacking officials, slaughterhouse managers, or government regulators. It did not investigate the source of the problem nor prove that the abuse had, in fact, tainted the public food supply. (The slaughterhouse, for example, when finally questioned much later, said the cows in question were never processed into food and that forklifts were required to move them, since they couldn't walk or stand by themselves.) Further, the only people quoted in the Humane Society video were employees of the Humane Society, convinced that what was happening at the slaughterhouse was abuse and that the abuse was threatening the health of millions. (see video clip, below)

Appropriately, one SilverDOCS panel was entitled “Is it Propaganda? Using Media as a Tool for Social Change.” Markarian was there. So was Sameer Padania, the director of The Hub, a Web site that debuted in December that offers video training to citizen news documentarians. The Hub is part of the nonprofit Witness, which gives people digital video cameras so they can document human rights abuses around the world. Padania says that ideally, The Hub “will be a platform eventually for citizens, filmmakers, and news organizations to pull together.” Its motto: See it. Film it. Change it.

To be sure, this is a critical, exciting time for filmmakers and journalists—one filled with tremendous opportunity. But even some of the new citizen journalists are starting to question the rise of partisan media. Ethan Zuckerman, the cofounder of Global Voices Online, a new international news site that aggregates news blogs from around the world, asked recently: “Should we expect that people are aware that media has changed and that they should expect every voice to have strong, visible bias? Or is there a need to re-learn how to read/view both online and offline media to understand that we’ve got far more activist media and far less neutrality?”

Back in 2001, Bettag (now the top documentary film producer for the Discovery Channel, a cosponsor of the SilverDOCS festival) and Parisa Khosravi, CNN's chief of international news gathering, warned that the digital storytelling movement would bring with it a critical need to guard against staged news events, misleading and one-sided reporting, inaccurate assertions and lack of context. “It’s going to take some people who have great journalistic voices who know how to tell a story extremely well” to do it properly, Bettag had said. “There are going to be a lot of people who are going to do it irresponsibly, and they will make people hesistant.”

The Humane Society's Markarian, today defending his efforts and those of other nonprofits to break news, says he's confident that viewers "know propaganda when they see it."

But do they? If propaganda is really good, it feels like fact. Let’s hope that citizen media activists of all stripes keep trying, at least, to recognize the difference.

To view the Humane Society's digital video investigation, click on the screen below: